Shipping Policy

Thank you for selecting our store as your trusted source for authentic, specially-produced products, including crystals, which are imported from various countries. We are dedicated to delivering exceptional items and ensuring your satisfaction throughout the shopping process. To clarify the shipping procedures, kindly review our shipping policy:


  1. Shipping Time:

Our commitment to authenticity means that we source our products from trusted suppliers worldwide. As a result, the shipping time may be longer than usual. We estimate a delivery period of 1-3 weeks, taking into consideration customs and logistical processes.


  1. Order Processing:

Upon placing your order, please allow 1-2 business days for order processing and meticulous packaging before shipment. During peak seasons or promotional periods, processing times may be slightly extended.


  1. Tracking Information:

To keep you informed, we will provide comprehensive tracking information via email once your order has been dispatched. This will allow you to track your package's journey until it arrives at your specified address.


  1. Shipping Fees:

Shipping fees are calculated based on the weight and destination of your order. The precise shipping cost will be displayed during checkout for your review before completing the payment.


  1. Customs and Duties:

Since our products are imported from other countries, they may be subject to import duties or customs fees. Any additional charges related to customs or duties will be the responsibility of the customer.


  1. Delivery:

We collaborate with reputable carriers to ensure prompt and secure delivery of your orders. However, please be aware that external factors beyond our control, such as weather conditions or unforeseen delays in customs, may occasionally impact delivery times. We appreciate your understanding in such situations.


  1. Partial Shipments:

In certain cases, your order may include products from different origins. To expedite delivery, we may proceed with partial shipments. Rest assured, any remaining items will be shipped separately and without additional charges.



  1. Address Accuracy:

To prevent delivery issues, please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any complications arising from inaccurate address information.


For any inquiries or concerns about our shipping policy, please feel free to contact our dedicated customer support team. We are here to assist you and ensure your shopping experience with us is both gratifying and enjoyable. Thank you for choosing our store, and we are eager to serve you with utmost care and devotion.